Publications
ASBIRES – 2018
This transport booking System is a mobile application that allows employee book shuttle services, booking shuttle time and the destination online. This system is established for all the office users after gaining access from the administrator. Shuttle Service System provides car and van transportation system, a facility to put request and amend request which need an instant and quick requesting. This system can be used by the users in performing online requesting via internet for their transport booking. Users can use this application directly on their mobile phone. The use of this application overcomes limitations of the recording data. Hence shuttle booking system system deals with maintenance of records of each passenger who had reserved a transport for the destination. It also includes maintenance of information like schedule and details of each vehicle. Also, I get to know that there are many operations, which they have to do manually. It takes a lot of time and causes many errors. Due to this, sometimes a lot of problems occur and they were facing many disputes with employees. To solve the above problem, and further maintaining records of items and Excel generation for the transport details, I am offering this proposal of shuttle service system. This system has three modules for the employee. First module helps the employee to enquire the availability of transport in a particular destination at particular time, the second module put requesting and with the third module he can amend a reserved request. There are two module for administer. First module is gaining access for the employee. Second one, generate a excel sheet for the recording data.
However, since the current reservation system is still conducted manually and separately at each project branch, contact must be made by each branch’s lead consultant to the Virtusa for each employee’s enquiry in order to get the latest update on request, destination and time; as well as to avoid duplicate requesting or over-capacity. There is also a physical limit to the requesting as each branch only operates during certain hours and requesting can only be made on by email. These limitations are not the only issues the company is currently facing. Other factors that create problems include human errors (e.g. requesting wrong time or destination, mistakes in noting employee data, etc.), the fluctuation of employee during certain periods of time that causes a bottleneck in the check-in process because of the inability of the lead consultant to multitask and the lack of overview or report of the on-going business; making it difficult for the company to judge past/current performance or plan future improvements. Looking at these problems and limitations, it is clear that both the company and the employees require an integrated shuttle service booking system that is more efficient in information update and booking handling and also easy to use.